Terms of Use

1. Website Ownership & Agreement

These Terms of Use ("Terms") govern your access to and use of the website operated by Avanya Global, a sole proprietorship owned by Ranju Agrawal, located in Nashik, Maharashtra, India ("we", "us", or "our").

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please refrain from using the website.

2. Informational Purpose Only

The content published on this website—including capability descriptions, process outlines, use-case demonstrations, and pricing references—is provided for general informational and preliminary evaluation purposes only.

Nothing on this website constitutes a binding offer, formal legal or financial advice, or a guarantee of service availability. Formal consulting or technical services begin only upon execution of a separate written proposal, scope of work, or service agreement between Avanya Global and the client.

3. Pricing & Engagement Disclosures

All prices published on this website represent indicative starting prices for standard engagements and are not binding quotations:

• Final engagement pricing is determined individually based on project scope, system complexity, data cleanliness, required integrations, user volume, and support tier.
• Exclusions: Published prices exclude applicable government taxes (GST), paid software licenses, third-party API usage costs (e.g., OpenAI, WhatsApp Business API), marketplace fees, domain/hosting charges, and advertising spend unless explicitly included in a written proposal.

4. No Outcome Guarantees

Avanya Global builds practical business systems, reporting dashboards, and automation workflows designed around client processes. However, business outcomes depend on numerous factors outside our direct control, including employee adoption, market conditions, data accuracy, and third-party software changes.

We do not warrant or guarantee specific financial, sales revenue, productivity, search engine ranking, marketplace sales, or artificial intelligence performance outcomes.

5. Client Responsibilities

When engaging our services or providing information through this website, you agree to:

• Provide accurate, truthful, and complete business information.
• Maintain authority and permissions for any third-party accounts, APIs, or software systems you authorize us to review or configure.
• Ensure that your business operations and data use comply with all applicable local and international laws.

6. Third-Party Platforms & Dependencies

Our solutions frequently integrate with or utilize third-party platforms (e.g., Google Workspace, WhatsApp, Meta, OpenAI, e-commerce marketplaces). Avanya Global is an independent business systems service provider and is not affiliated with, endorsed by, or responsible for the operational uptime, policy changes, API price changes, or terms of service of third-party platform providers.

7. Intellectual Property & Confidentiality

All website content—including text, layout designs, graphic elements, custom code, and branding—is the property of Avanya Global and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this website content without prior written permission.

Intellectual property ownership for client project deliverables is governed strictly by the applicable written proposal or client service agreement.

Confidentiality obligations and the handling of client-provided business information will be governed by the applicable written proposal, scope of work or service agreement.

8. Website Availability & Disclaimer

This website is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, virus-free, or completely secure.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Avanya Global, its owner, and contractors shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages resulting from your access to or use of this website or reliance on any information provided herein.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any legal action, suit, or proceeding arising out of or relating to these Terms or website use shall be subject to the exclusive jurisdiction of the competent courts in Nashik, Maharashtra, India.

11. Contact Information

If you have any questions regarding these Terms of Use, please contact us at:

Avanya Global
Email: info@avanyaglobal.in
WhatsApp: +91 82080 31351
Location: Nashik, Maharashtra, India